Shertalk Enterprise Chat & Integrated Management Platform
Chat, management, and security. All in one with Shertalk.
Shertalk Features
💬 Integrated Text + Video
One-on-one and group chat plus HD video calls, all on a single platform.
Start a call with one tap from the chat screen
🏢 Two-Tier Management
A two-layer structure of system administrators and company administrators supports both multi-tenant and self-managed operation.
Centrally manage accounts for multiple companies
🔒 Robust Security
ULID adoption, cross-tenant access verification, login attempt limits, and soft deletion ensure safety.
Supports fine-grained permission delegation
What is “Shertalk”
“Shertalk” is an enterprise communication platform that bundles internal chat via a smartphone app together with a web platform to operate and manage it.
With a three-tier user model of system administrators, company administrators, and app users, it supports secure internal communication. From frontline tasks such as text chat, video calls, and file sharing to managing members, groups, and chat history, everything is handled in one place.
By combining a smartphone app with a web management platform, frontline employees can communicate anytime, anywhere, while administrators can securely operate and monitor from the web.
Main Features
Key Features of the Web Admin Panel
💬 Text Chat
Real-time one-on-one and group messaging.
📹 Video Chat
HD video calls that start with one tap.
📁 File Sharing
Supports various formats (up to 100MB).
📺 Video Chat History
Records participants, time, and duration.
🔔 Push Notifications (FCM)
Flexible notifications for new messages and mentions.
🏛️ Company Management
Centrally manage accounts for multiple companies.
📝 Logs & Audit
Search and manage operation logs.
🔐 Authentication & Permission Management
Grants 4 permissions safely within scope.
🧑 Profile & Avatar
Manage your own profile and image.
📱 App Screen Gallery
Here are the main screens of the smartphone app that frontline employees use every day.
5 Reasons to Choose Us
Two-tier management balances multi-tenant and self-managed operation
System administrators monitor accounts and server infrastructure for multiple companies, while company administrators manage their own members, groups, and chat history via the web. By clearly separating the roles of the operating company and the contracted companies, it achieves safe and scalable operation.
Fine-grained delegation grants 4 permissions individually
The 4 permissions—member, group, all-chat viewing, and export—can be granted individually within the scope held by the grantor. Permission clamping prevents excessive permission grants while safely delegating only the permissions the field needs.
Chat history visualization enables viewing, searching, and CSV export
Search history across keywords, periods, rooms, and types, and review messages and attachments. It also supports CSV export and operation history logging, meeting compliance and audit requirements.
Integrated text + video on a single platform
Text chat and HD video calls are completed on a single platform. There is no need to switch between multiple tools, so frontline employees work smoothly and administrators operate simply.
Robust security for worry-free internal communication
With multi-layered security—IDOR protection via unguessable 26-character ULIDs, cross-tenant access verification, login attempt limits (5 failures per email + IP triggers a 30-minute lock), and soft deletion and restoration—it protects your important internal information.
Security & Permission Control
🛡️ Separated Authentication Guards
System administrators and company administrators are separated by independent authentication guards. Access scope is strictly divided by role.
🔑 Fine-Grained Permission Control
Adopts super/regular administrators plus 4 permissions. Permission grants are clamped to the scope of the grantor’s own permissions, preventing over-granting.
🆔 IDOR Protection (ULID)
Uses unguessable 26-character ULIDs in URLs and APIs. By not exposing sequential IDs, it prevents unauthorized guess-based access.
🚧 Cross-Tenant Access Verification
Verifies company affiliation for member/group/chat/file operations. Access to other companies’ data is blocked with 403/404.
⏱️ Login Attempt Limits
5 failures per email + IP triggers a 30-minute lock, and login history is recorded. This reduces the risk of unauthorized logins.
♻️ Soft Deletion and Restoration
Deleted data is retained for a set period, supporting restoration from accidental deletion. Your important data is safely protected.
Three-Tier User Model
System Administrator
As a representative of the operating company, handles account management for multiple companies and monitoring of server infrastructure.
Company Administrator
As a representative of the contracted company, manages their own members, groups, and chat history via the web.
App User
Frontline employees use chat, video calls, and file sharing on their smartphones.
📲 Contact Us
Contact Us
Chat, management, and security—all in one with Shertalk. We welcome inquiries and demo requests. Please feel free to contact us.