Information Protection Policy

iTSherpa Co., Ltd. (hereinafter referred to as the “Company") is engaged in business activities centered on software development as well as call center related business. We recognize that we have an important social responsibility to ensure that all private information of our customers, individuals as well as of our employees which comes into our possession is dealt within a secure and safe manner. Moreover, the following policies are enacted to ensure appropriate compliance with our stated security commitments.

1． In the case that customers' individual information is collected, used, or offered, during the process of carrying out operations, the Company shall clarify the purpose and limit its usage to the achievement of the stated purpose. The Company also take measures to prevent the use of such information for purposes other than those stated.
2． The Company shall comply with laws and regulations relating to protection of personal information and other guidelines which are set by the government.
3． The Company will select companies and/or individuals who meet the required management standards, sign a contract and take appropriate measures with the personal information being entrusted (full or in part) to the Company.
4． The Company shall take all reasonable and appropriate measures to prevent and/or correct any leak, loss, or damage of personal information, in addition to taking safety measures.
5． The Company will respond to requests for disclosure of personal information from the person who entrusted the personal information.
6． The Company has a consultation desk set up with people in charge to respond rapidly and sincerely to requests and complaints in regard to personal information we collect and use.
7． The Company, for the purpose of proper handling of the personal information acquired, shall strive to continuously improve and strengthen its Personal Information Protection Management System.

The Company is in compliance with the Japan Industrial Standards JISQ15001- 2017 that relates to the safeguarding of personal information. The handling of personal information and other items are posted in detail on the related page.

Enacted: November 11th, 2021
Revised: November 11th, 2021

iTSherpa Co., Ltd.
Yasuhisa Kawano, President and CEO, Representative Director

Consultation desk for inquiries: Personal Information Protection Department
Address: Akasaka Prime Building 2F, Maizuru 2-3-6, Chuo-ku, Fukuoka 810-0073
Telephone: 092-737-5755 (10am to 6pm)
* This is a translation of the original iTSherpa Co., Ltd. Personal Information Protection Policy in Japanese. If there is any conflict between the original and the translation, the original shall prevail.