{"id":562,"date":"2025-11-04T15:33:46","date_gmt":"2025-11-04T06:33:46","guid":{"rendered":"https:\/\/hp-dev.itsherpa.com\/?page_id=562"},"modified":"2025-11-04T15:33:46","modified_gmt":"2025-11-04T06:33:46","slug":"privacy-policy-protection","status":"publish","type":"page","link":"https:\/\/itsherpa.com\/en\/privacy-policy-protection\/","title":{"rendered":"Information Protection Policy"},"content":{"rendered":"<style>\n        .privacy-detail-page {\n            font-family: \\\\\\\\\\\\\\\\\\\\\\\\'Open Sans\\\\\\\\\\\\\\\\\\\\\\\\', \\\\\\\\\\\\\\\\\\\\\\\\'Noto Sans JP\\\\\\\\\\\\\\\\\\\\\\\\', sans-serif;\n            color: #333;\n        }\n        .privacy-detail-page h1 {\n            text-align: center;\n            margin-bottom: 40px;\n            font-size: 2em;\n            color: #333;\n        }\n        .privacy-detail-page .content-box {\n            background: white;\n            border-radius: 10px;\n            margin-bottom: 30px;\n        }\n        .privacy-detail-page .intro-text {\n            line-height: 1.8;\n            margin-bottom: 30px;\n        }\n        .privacy-detail-page h2 {\n            color: #e57300;\n            border-left: 4px solid #e57300;\n            padding-left: 15px;\n            margin-bottom: 15px;\n            font-size: 1.3em;\n        }\n        .privacy-detail-page p,\n        .privacy-detail-page ul {\n            line-height: 1.8;\n        }\n        .privacy-detail-page ul {\n            margin-top: 10px;\n            padding-left: 20px;\n        }\n        .privacy-detail-page .date-box {\n            background: #f8f9fa;\n            padding: 20px;\n            border-radius: 5px;\n            margin-bottom: 30px;\n            text-align: center;\n            color: #6c757d;\n        }\n        .privacy-detail-page .back-link {\n            text-align: center;\n        }\n        .privacy-detail-page .back-link a {\n            display: inline-block;\n            padding: 12px 40px;\n            background: #e57300;\n            color: white;\n            text-decoration: none;\n            border-radius: 5px;\n            transition: background 0.3s;\n        }\n        .privacy-detail-page .back-link a:hover {\n            background: #ff8c00;\n        }\n    <\/style>\n<div style=\"max-width: 1200px; margin: 0 auto; padding: 40px 20px;\">\n    <div class=\"privacy-detail-page\">\n        <div class=\"content-box\">\n          <h1>iTSherpa Co., Ltd. Personal Information Protection Policy<\/h1>\n            <p class=\"intro-text\">\n                iTSherpa Co., Ltd. (hereinafter referred to as the \u201cCompany\") is engaged in business activities centered on software development as well as call center related business. We recognize that we have an important social responsibility to ensure that all private information of our customers, individuals as well as of our employees which comes into our possession is dealt within a secure and safe manner. Moreover, the following policies are enacted to ensure appropriate compliance with our stated security commitments.\n            <\/p>\n            <div>\n                <p>1\uff0e In the case that customers' individual information is collected, used, or offered, during the process of carrying out operations, the Company shall clarify the purpose and limit its usage to the achievement of the stated purpose. The Company also take measures to prevent the use of such information for purposes other than those stated.\n<\/p>\n            <\/div>\n            <div>\n                <p>2\uff0e The Company shall comply with laws and regulations relating to protection of personal information and other guidelines which are set by the government.<\/p>\n            <\/div>\n            <div>\n                <p>3\uff0e The Company will select companies and\/or individuals who meet the required management standards, sign a contract and take appropriate measures with the personal information being entrusted (full or in part) to the Company.<\/p>\n            <\/div>\n            <div>\n                <p>4\uff0e The Company shall take all reasonable and appropriate measures to prevent and\/or correct any leak, loss, or damage of personal information, in addition to taking safety measures.<\/p>\n            <\/div>\n            <div>\n                <p>5\uff0e The Company will respond to requests for disclosure of personal information from the person who entrusted the personal information.<\/p>\n            <\/div>\n            <div>\n                <p>6\uff0e The Company has a consultation desk set up with people in charge to respond rapidly and sincerely to requests and complaints in regard to personal information we collect and use.<\/p>\n            <\/div>\n            <div>\n                <p>7\uff0e The Company, for the purpose of proper handling of the personal information acquired, shall strive to continuously improve and strengthen its Personal Information Protection Management System.\n <\/p>\n            <\/div>\n            <div>\n                <p> The Company is in compliance with the Japan Industrial Standards JISQ15001- 2017 that relates to the safeguarding of personal information. The handling of personal information and other items are posted in detail on the related page.\n<\/p>\n            <\/div>\n            <div>\n                <h2>Purposes of Use of Personal Information Collected by Us<\/h2>\n                <p>\n                    The main purposes for which we use the personal information we collect are as follows:<br>\n                    - To respond to inquiries regarding recruitment<br>\n                    - To respond to other inquiries<br>\n                    - To carry out our core business operations, such as system development, maintenance, and sales<br>\n                    - To handle inbound and outbound calls in our call center business<br>\n                    - To contact companies or their representatives in connection with sales activities for related services<br>\n                <\/p>\n            <\/div>\n            <div>\n                <h2>Security Control Measures<\/h2>\n                <p>\n                    With respect to the handling of personal information, we have established and operate the following security control measures.<br>\n                    1\uff0e Establishment of Rules for the Handling of Personal Information<br>\n                    \u30fbWe have established internal rules that identify risks at each stage of the personal information lifecycle\u2014acquisition, use, storage, provision, and deletion\/disposal\u2014and that establish and maintain procedures for taking measures appropriate to each risk.<br>\n                    2\uff0e Organizational Security Control Measures<br>\n                    \u30fbWe have appointed a person responsible for the handling of personal information (Personal Information Protection Manager).<br>\n                    \u30fbWe have clearly defined the employees who handle personal information and the scope of the personal information handled by such employees.\u3000<br>\n                    \u30fbWe have established a reporting and communication system to notify the responsible person in the event that a leakage of personal information, or any indication thereof, is identified.<br>\n                    \u30fbWe conduct periodic self-inspections of the status of personal information handling, as well as internal audits by the audit department.<br>\n                    3\uff0e Personnel Security Control Measures<br>\n                    \u30fbWe provide employees with regular training on matters to be observed regarding the handling of personal information.<br>\n                    \u30fbWe have included provisions on the confidentiality of personal information in our work regulations and require employees to sign confidentiality agreements.<br>\n                    4\uff0e Physical Security Control Measures<br>\n                    \u30fbIn areas where personal information is handled, we control the entry and exit of employees, restrict the connection of personal devices and equipment to the network, and implement measures to prevent unauthorized persons from viewing personal information.<br>\n                    \u30fbWe implement measures to prevent the theft, loss, etc. of devices, electronic media, and documents that handle personal information.<br>\n                    5\uff0e Technical Security Control Measures<br>\n                    \u30fbWe have introduced mechanisms to protect systems that handle personal information from unauthorized external access and malicious software.<br>\n                <\/p>\n            <\/div>\n            <div>\n                <p>Enacted: November 11th, 2021\n<br>Revised: November 11th, 2021<\/p>\n            <\/div>\n            <div>\n                <p>iTSherpa Co., Ltd.<br>\nYasuhisa Kawano, President and CEO, Representative Director<\/p>\n            <\/div>\n\n            <div>\n                <p>Consultation desk for inquiries: Personal Information Protection Department<\/p>\n                <p style=\"margin-top: 10px;\">\n                    Mainichi Fukuoka Kaikan 8F, 1-16-1 Tenjin, Chuo-ku, Fukuoka City, 810-0001<br>\n                    Telephone: 092-737-5755 (10am to 6pm)<br>\n                    * This is a translation of the original iTSherpa Co., Ltd. Personal Information Protection Policy in Japanese. If there is any conflict between the original and the translation, the original shall prevail.<br>\n                <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_locale":"en_US","_original_post":"http:\/\/localhost:8089\/?page_id=200","footnotes":""},"class_list":["post-562","page","type-page","status-publish","hentry","en-US"],"_links":{"self":[{"href":"https:\/\/itsherpa.com\/wp-json\/wp\/v2\/pages\/562","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itsherpa.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/itsherpa.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/itsherpa.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itsherpa.com\/wp-json\/wp\/v2\/comments?post=562"}],"version-history":[{"count":1,"href":"https:\/\/itsherpa.com\/wp-json\/wp\/v2\/pages\/562\/revisions"}],"predecessor-version":[{"id":563,"href":"https:\/\/itsherpa.com\/wp-json\/wp\/v2\/pages\/562\/revisions\/563"}],"wp:attachment":[{"href":"https:\/\/itsherpa.com\/wp-json\/wp\/v2\/media?parent=562"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}